01 · Existing plan
Start with the plan you have
An existing plan may be serving your people well. A useful review begins with what the employer and employees receive, what they pay, how employees understand the benefit, and where each person can get help. It also asks whether payroll and plan information are clear to the people responsible for them.
The next step might be clearer communication, a discussion about support, or a comparison of suitable alternatives. Keeping the current arrangement can be the right outcome. The work RiskX can do with an existing provider depends on that arrangement.
What to gather for an existing-plan review