Family-owned.Retirement-first.
Family-owned since 1994, with 32 years of experience in employee benefits. Today, group retirement leads our work: helping employers build and review plans, understand the costs, and give their people a clearer picture of what they have.
Flexible benefits, care and employee communication connect the wider package. Behind it all are Gordon, Jarod and Claudia Smith, the family you can actually reach.
RiskX is a family-owned Canadian group-retirement and employee-benefits brokerage founded in 1994. We're not tied to any one provider. We help employers build and review group retirement plans, explain the package to employees, and keep fees, compensation and ongoing service visible. Flexible benefits and employee wellbeing services complement that retirement-first approach.
RiskX is a family-owned Canadian brokerage, involved in employee benefits since 1994. Through our partnerships with registered investment providers, we're authorized to offer group retirement plans to employers in every province and territory except Quebec, for now. We can also provide group health and dental plans to employers in Alberta and Ontario.
Last updated: October 10, 2026
Gordon Smith has been doing this for 32 years. He still loves it.
Gordon Smith
Founder - 32 Years in Canadian Group Benefits
In 1994, Gordon started RiskX from scratch in Calgary, Alberta. No big firm behind him. No inherited book of business. Just a conviction that Canadian businesses deserved better than what the industry was giving them.
That same conviction shapes his work in group retirement today. Canadian businesses should be able to help their people save for the future without being left to untangle the plan on their own. For Gordon, it starts with understanding the business, explaining the choices and being someone the employer can call when questions come up.
He's passionate about making that employer investment meaningful to employees, too. A contribution matters more when people understand what they have and how to use it. Clear costs, employee education and ongoing reviews are how RiskX keeps the relationship going after the plan is set up.
When he's not in a client meeting, you'll find Gordon in a group fitness class, at a Flames game cautiously optimistic as always, or at a concert somewhere in Calgary - with his cat Gigi waiting at home.
Jarod grew up watching his father do this the right way.
Jarod Smith
CEO
Jarod started his first internship at RiskX in 2015 - long before he understood what a group benefits pool was. He spent years watching Gordon build client relationships the hard way: through honesty, follow-through, and the kind of advocacy most brokers never bother with.
After completing his BBA in Financial Services in 2022, joining RiskX full time wasn't a difficult decision. Building on what Gordon started - and taking it further than it's ever gone - is exactly the kind of challenge Jarod is built for.
Jarod leads growth and technology at RiskX, with group retirement at the centre of that work. His focus is making it easier for Canadian employers to understand their options, review an existing plan and give employees clear information about the package they receive. Technology supports the work; the family still answers the call.
What matters to him is helping Canadian businesses look after their people beyond the next paycheque. That means connecting the employer's retirement contribution with something employees can understand and value, while keeping fees, responsibilities and ongoing service visible. It's how he wants to build on what Gordon started.
Off the clock, Jarod chases music festivals across North America every summer and keeps up with Roxy - his German Shepherd who has yet to discover an appropriate volume setting. A Tampa Bay Lightning and Kansas City Chiefs fan for nearly two decades, he got pretty lucky watching both teams build dynasties along the way.
Claudia Smith
Lead Administrator
Claudia has been part of the RiskX family since the very beginning - and that's exactly what it is. Family.
With a background in operations at Tiffany & Co., Claudia brought a level of service precision and attention to detail that most brokerages never achieve. She oversees client administration, onboarding, and the behind-the-scenes operations that make the RiskX experience feel effortless.
When clients switch to RiskX, Claudia is the reason the transition feels smooth. When they renew, she's the reason everything is ready before they ask. Her care for clients is genuine - and they notice.
When she's not keeping RiskX running smoothly, Claudia is cooking for her family, hunting for her next great fashion or jewellery find, and spending time with Jasper - her ragdoll cat who brings exactly the same calm energy to the house that Claudia brings to the office.
Group retirement is about the future your people are building.
That's why it matters to us. A workplace retirement plan connects what an employer invests today with what employees are saving for over time. We want people to understand that contribution, and employers to know what their plan costs and how it is being looked after.
Our work doesn't end at setup. Clear employee information, written disclosures and ongoing review are part of making the plan useful long after launch.
Ethics First
RiskX discloses compensation in writing, every year. You should know what the plan costs, what we are paid and what service you receive. Our compensation and conflict-of-interest disclosures explain how we are paid.
Family Built
RiskX has been family-owned since Gordon founded it in 1994. We're not being acquired by a publicly-traded consolidator. We're not maximising commissions for shareholders. Gordon, Jarod, and Claudia Smith run this brokerage - and our clients' long-term success is personal to us. When you call RiskX, you're talking to the people who own it.
Built for What's Next
The Canadian benefits industry is consolidating fast. Big brokerages are acquiring smaller firms, service is declining, and clients are getting lost in the shuffle. RiskX is going the other direction - leaner, smarter, more transparent, and more client-focused than ever. AI-powered operations. Remote-first. Built to scale without losing the family feel that makes us different.
Listed in the Benefits Canada Consultants Directory.
A retirement plan people understand. A family team you can reach.
Operationally lean. AI-powered. Transparent. Still deeply human.
Start with retirement. Connect the wider package. Keep the details visible.
Clear costs, practical employee information and ongoing service, from the people who own the business.
Meet with RiskX