32 years building something the industry didn't want to exist.

In 1994, Gordon started RiskX from scratch as an independent broker in Calgary, Alberta. No big firm behind him. No inherited book of business. Just a conviction that Canadian businesses deserved better than what the industry was giving them.

Over three decades he's watched businesses get temporary discounts that evaporated, renewal increases nobody fought back on, and brokers who never disclosed what they were earning. That shaped everything about how RiskX operates - the transparency, the pool product, the renewal meetings that feel like coffee visits.

In 11 years, not one client in our pool has ever left. That's not a marketing claim. That's a track record.

When he's not in a client meeting, you'll find Gordon in a group fitness class, at a Flames game cautiously optimistic as always, or at a concert somewhere in Calgary - with his cat Gigi waiting at home.

Claudia has been part of the RiskX family since the very beginning - and that's exactly what it is. Family.

With a background in operations at Tiffany & Co., Claudia brought a level of service precision and attention to detail that most brokerages never achieve. She oversees client administration, onboarding, and the behind-the-scenes operations that make the RiskX experience feel effortless.

When clients switch to RiskX, Claudia is the reason the transition feels smooth. When they renew, she's the reason everything is ready before they ask. Her care for clients is genuine - and they notice.

When she's not keeping RiskX running smoothly, Claudia is cooking for her family, hunting for her next great fashion or jewellery find, and spending time with Jasper - her ragdoll cat who brings exactly the same calm energy to the house that Claudia brings to the office.